Reviews

I had a furnace that would not turn on and needed to be repaired. When I called Cincy Heating & Cooling, they sent someone out to fix it in a timely manner. I'm so thankful they were able to help me because it got cold fast and I didn't have time to wait for them to come out. I rate this company five stars.

I called Cincy Heating & Cooling and they came over to install my new furnace unit. They were professional, on time, and did a great job making sure that every detail was taken care of. I also appreciated the fact that they didn't try to sell me on any other services because I think some companies just want your money. But Cincy Heating & Cooling seemed genuinely concerned with my satisfaction.

I am a loyal customer at Cincy Heating & Cooling because they always do my furnace maintenance and I am always happy with the service they provide. It's never too expensive and their technicians are always professional.

Cincy Heating & Cooling is the best. I called to ask for a repair service, but after diagnosing my unit they told me I should do furnace replacement to save a lot of money. They offered me a reasonable price for installation which was much less than what I was hoping for. The workers were quick and well-skilled, I would recommend this company to anyone looking for an honest and reliable HVAC company.

When my furnace started leaking this winter, I was at my wits end. I searched online and found Cincy Heating and Cooling and they sent out technicians within hours of me calling. They quickly diagnosed the issue, explained the problem to me in a way I could understand, and offered to fix it in just a few days for a very reasonable price. The technicians were also friendly and left my home clean.

I called them for a repair service but after diagnosing my unit they told me to do a furnace replacement to save money, and offered a reasonable price. I had researched the prices of other companies, and this was the best one. They were very informative and their customer service was outstanding.

I was not happy with my furnace maintenance company and I was looking for a new one. My research brought me to this company and they did a great job on my furnace maintenance service. They were very polite and professional, they got the job done quickly, and the price was affordable. I will be using them again in the future.

I have lots of experience with various heating and cooling systems, but I had a new unit installed and I needed someone to do the work. I read reviews about the company, Cincy Heating & Cooling, and found that they were highly rated. I called them up and they were great! My unit works like a charm now. Thanks.

When it was time for my furnace to be replaced, I called Cincy Heating and Cooling. I was referred to them by a friend who had just had his done and they were super nice over the phone. They told me they would work with my schedule and offered flexible hours which made all the difference in the world. When they came out, they were professional, courteous and did a great job.

I called Cincy Heating and Cooling to service my furnace and they were prompt, fast and efficient. They were able to come over on the same day I called them, completed the work that same day, explained what went wrong and what they did to fix it. I will use them again if I ever need a furnace repair service.

I've had my furnace for over 19 years and it's time to say goodbye. I was so happy when I found out that Cincy Heating & Cooling they help me out with furnace replacement. The installation was quick and easy, and now my family is comfortable again.

I am very pleased with Cincy Heating & Cooling. I have contracted them to come for a whole house furnace maintenance. They are doing really well and the technicians come on time, which is so important to me. I will continue using them and recommend them to anyone who needs a furnace service done.

I must say that I was pleasantly surprised with the work of Cincy Heating & Cooling. Our furnace had been on the fritz for months. We contacted them to get a new one installed and they did everything we asked for and more. The technicians who did the installation were prompt, polite and courteous throughout their visit, answering all of my questions.

Our home was in need of a furnace repair service. We called a lot of companies to get quotes and they were all over the place. Someone recommended Cincy Heating & Cooling, so I gave them a call. They were very responsive and able to come out within the same day. The service was prompt & fast and they were able to fix my furnace problem quickly.

Brad was wonderful! We woke up with no hot water, and called the company. While he was already busy taking care of something else, he took the time to walk us through fixing our water heater on the phone. Within a couple minutes we had hot water. Again! I really appreciate it making the effort to talk us through everything even though he was obviously busy, he made it easy and it was a pleasure to work with him, they have a loyal customer now!

I had my first experience with your company today. Brad Wilhelm was awesome. He is someone that guarantees the fact that I will use your company again. Very helpful on the phone last week when I called to schedule. Contacted me today when he was on the way. Resolved the issue and was very friendly and helpful and showed me how the system works Brad was awesome. He was very sweet with my grandkids who were in town visiting for the holidays. And I appreciate the fact that he was willing to come out on the day after Christmas to solve this issue. So impressive how fast you guys got out here.

Our furnace stopped working Christmas Eve. Brad at Cincy Heating and Cooling came out within 2 hours on Christmas Day. It was 52 degrees in our house and extremely cold outside. He was so professional, prompt, knowledgeable and responsive to our questions. I highly recommend this company and Brad. Thank you for helping us when we needed it! You have a lifelong customer!!

Phenomenal! Walked us through steps to fix my short cycling furnace over the phone and we were able to get it working. Super sweet man, very kind and patient and even offered to come out same day if we couldn’t get it working.

Brad was very professional and knowledgeable. I highly recommend their services without reservation. I won't hesitate to call them again when their services are needed.

Cincy Heating & Cooling saved me two times this year. First, my AC unit wasnt cooling adequately over the summer. I called CH&C and not only did they arrive quickly, they used the information I provided on the initial call to troubleshoot and arrived with the exact parts needed to resolve the problem. Within an hour, we were cool again. Fast forward six months, my furnace went out last Sunday afternoon. My wife called multiple highly-advertised 24/7 emergency HVAC service providers who said they could take a look in 1-3 days. Meanwhile, I called CH&C and lets just say I had a warm house and a hotter wife that same evening, and spent less $$ than those other highly advertised companies. I guess the bottom line is, pay for quick, reliable, affordable service or pay for a marketing budget.

Cody was great! Very friendly and polite!! :) He figured out the problem & solved it! Thanks again!Missie

They amazing multiple companies come to try to solve my problem spend day with no success but this guys in 30 minutes had my problem fix

My air conditioning went out on Sat. The 4th of July weekend. Brad had it running in no time and came back the following week to fix the fan. I so appreciate that he fixed it instead of telling me that I need a new unit,.when I do have to replace it Brad will be the first company I call.

Brad was extremely helpful. He went above and beyond and provided excellent input.

Very knowledgeable, did a great job!