Reviews

I am very pleased with Cincy Heating & Cooling. I have contracted them to come for a whole house furnace maintenance. They are doing really well and the technicians come on time, which is so important to me. I will continue using them and recommend them to anyone who needs a furnace service done.

I must say that I was pleasantly surprised with the work of Cincy Heating & Cooling. Our furnace had been on the fritz for months. We contacted them to get a new one installed and they did everything we asked for and more. The technicians who did the installation were prompt, polite and courteous throughout their visit, answering all of my questions.

Our home was in need of a furnace repair service. We called a lot of companies to get quotes and they were all over the place. Someone recommended Cincy Heating & Cooling, so I gave them a call. They were very responsive and able to come out within the same day. The service was prompt & fast and they were able to fix my furnace problem quickly.

Brad was wonderful! We woke up with no hot water, and called the company. While he was already busy taking care of something else, he took the time to walk us through fixing our water heater on the phone. Within a couple minutes we had hot water. Again! I really appreciate it making the effort to talk us through everything even though he was obviously busy, he made it easy and it was a pleasure to work with him, they have a loyal customer now!

I had my first experience with your company today. Brad Wilhelm was awesome. He is someone that guarantees the fact that I will use your company again. Very helpful on the phone last week when I called to schedule. Contacted me today when he was on the way. Resolved the issue and was very friendly and helpful and showed me how the system works Brad was awesome. He was very sweet with my grandkids who were in town visiting for the holidays. And I appreciate the fact that he was willing to come out on the day after Christmas to solve this issue. So impressive how fast you guys got out here.

Our furnace stopped working Christmas Eve. Brad at Cincy Heating and Cooling came out within 2 hours on Christmas Day. It was 52 degrees in our house and extremely cold outside. He was so professional, prompt, knowledgeable and responsive to our questions. I highly recommend this company and Brad. Thank you for helping us when we needed it! You have a lifelong customer!!

Phenomenal! Walked us through steps to fix my short cycling furnace over the phone and we were able to get it working. Super sweet man, very kind and patient and even offered to come out same day if we couldn’t get it working.

Brad was very professional and knowledgeable. I highly recommend their services without reservation. I won't hesitate to call them again when their services are needed.

Cincy Heating & Cooling saved me two times this year. First, my AC unit wasnt cooling adequately over the summer. I called CH&C and not only did they arrive quickly, they used the information I provided on the initial call to troubleshoot and arrived with the exact parts needed to resolve the problem. Within an hour, we were cool again. Fast forward six months, my furnace went out last Sunday afternoon. My wife called multiple highly-advertised 24/7 emergency HVAC service providers who said they could take a look in 1-3 days. Meanwhile, I called CH&C and lets just say I had a warm house and a hotter wife that same evening, and spent less $$ than those other highly advertised companies. I guess the bottom line is, pay for quick, reliable, affordable service or pay for a marketing budget.

Cody was great! Very friendly and polite!! :) He figured out the problem & solved it! Thanks again!Missie

They amazing multiple companies come to try to solve my problem spend day with no success but this guys in 30 minutes had my problem fix

My air conditioning went out on Sat. The 4th of July weekend. Brad had it running in no time and came back the following week to fix the fan. I so appreciate that he fixed it instead of telling me that I need a new unit,.when I do have to replace it Brad will be the first company I call.

Brad was extremely helpful. He went above and beyond and provided excellent input.

Very knowledgeable, did a great job!

I called Cincy heating in the middle of the night. Had no heat, Brad took care of the problem right away I was very pleased. Since then Cincy heating and air has put in a New unit and AC. I would highly recommend them. Prompt, polite and clean. I was also impressed with the price of the new unit.

Brad showed a high level of professionalism and is doing great things for this company.

Very professional and efficient.

Brad was great and very knowledgeable. He let me know every step of the way what he was doing and what needed repair. I plan on using them for my bi-annual service.

They were very professional in their work. I am very well pleased with . with the quality of their work. The work area was cleaned up at the end . of the installation.

Fair rates, great service. Can't ask for much more.

Our furnace went out in the middle of the night. We called Cindy Heating and they came right away and fixed the problem. Brad was very professional and followed COVID guidelines. We will definitely call these guys first for any heating / cooling needs in the future. Thank you!

They were clean, polite and did a great job! Will recommend them to anyone who needs help with their heating system.